Privacy Policy & Terms of Use

Introduction

This Privacy Policy and Terms of Use ("Policy") describes how Aquantis Realty LLC ("Company," "we," "us," or "our") collects, uses, and discloses your personal information in connection with your use of our website (the "Site") and related services. By using the Site, you agree to the terms of this Policy.

Aquantis Realty LLC acts as the data controller for personal information collected through the Site. Service providers who process data on our behalf function as data processors.

1. Personal Information Collection

Information You Provide

We collect information you voluntarily provide, including:

• Contact details (name, email address, mailing address, phone number)
• Feedback, correspondence, and messages you send to us
• Marketing and communication preferences
• Information provided through forms, surveys, or other interactions

Third-Party Sources

We may receive information about you from third-party sources, including:

• Social media platforms
• Property and public records databases
• Demographic and behavioral data providers
• Publicly available profile information

CRM and Communications

When you communicate with us, we may collect email content, text messages, metadata, timestamps, and communication history. Our CRM services may synchronize with email accounts to facilitate communication management.

Automatic Collection

We automatically collect certain information when you visit the Site, including:

• Device data (operating system, IP address, browser type and version)
• Online activity (pages viewed, browsing history, click tracking)
• Cookies, local storage, and similar tracking technologies

2. Use of Personal Information

We use the information we collect to:

• Provide and operate our services
• Manage customer relationships through CRM tools
• Send follow-up communications via phone, email, and SMS
• Deliver marketing content (with your opt-in consent)
• Comply with applicable legal requirements
• Prevent fraud and ensure the safety of our services
• Create anonymous or aggregated data for analytics

3. Artificial Intelligence Use

We may use AI technologies to generate, assist with, or enhance content displayed on the Site, including property descriptions, blog posts, social media content, and advertising copy.

Important: AI-generated content may contain errors, omissions, or inaccuracies. You should not rely solely on AI-generated content for important decisions, including real estate purchase or investment decisions.

AI may be used to assist with drafting responses, analyzing communication patterns, and providing automated answers. Human review may occur before communications are sent.

You may request information about our use of AI, request human review of AI-assisted communications, and opt out of certain AI features by contacting us.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Internal teams and affiliates
• Service providers (hosting, CRM, email, analytics)
• Professional advisors (attorneys, accountants, auditors)
• Government authorities when required by law
• Successors in connection with a business transfer or acquisition

We will never disclose any personal information such as phone numbers and SMS consent to any third parties for marketing purposes.

5. Advertising and Tracking Technologies

We may use:

• Third-party advertising platforms (Meta, Google)
• Tracking pixels for conversion measurement
• Interest-based advertising across platforms
• Lookalike audiences for targeted advertising

6. Privacy Choices and Opt-Outs

Online Tracking

• Block cookies in your browser settings
• Disable your advertising ID on mobile devices
• Use privacy-focused browsers
• Install browser privacy extensions

Platform Opt-Outs

• Google: adssettings.google.com
• Facebook: facebook.com/about/ads
• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org

Do Not Track

We currently do not respond to "Do Not Track" or similar browser signals.

SMS and Email Opt-Out

• SMS: Reply "STOP" to any text message to unsubscribe
• Email: Use the unsubscribe link included in marketing emails

Consumer Rights

You may request information about the data we collect, access your personal data, correct inaccuracies, and request deletion of your information by contacting us.

7. Data Retention

We retain personal information for the following periods:

• Contact and communication records: Duration of our relationship plus a reasonable follow-up period
• CRM data: Duration of the active relationship
• Transactional records: As required by applicable law
• Marketing preferences: Until updated or you opt out

8. Third-Party Services

The Site may contain links to websites and online services operated by third parties. We do not control these third-party websites or services and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you visit.

9. Security

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children

Our services are not intended for use by children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. SMS Text Messaging Terms

If you opt in to receive SMS text messages from us:

• Messages may include appointment confirmations, reminders, schedule updates, and property information
• To unsubscribe, text "STOP" at any time
• For help, text "HELP" or contact us at sales@aquantisrealty.com
• Carriers are not liable for delayed or undelivered messages
• Message and data rates may apply. Message frequency may vary

12. Saved Search & Email Alerts

When you save a search on our Site, we collect your email address, and optionally your name, phone number, and search preferences (such as location, price range, bedrooms, and property type).

We use this information to send you daily automated email alerts when new property listings match your saved search criteria.

Each alert email includes a one-click unsubscribe link. You may also save multiple searches and manage them independently.

Search preference data may be shared with our CRM system for the purpose of providing personalized real estate services.

13. Google Sign-In

If you choose to use the "Sign in with Google" feature when saving a search, we receive your name, email address, and profile photo from Google.

We do not access your Google contacts, calendar, drive, or any other Google account data.

Google sign-in data is used solely to auto-fill the saved search registration form for your convenience.

You are not required to use Google sign-in; you may enter your information manually instead.

14. California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:

Categories of Data Collected

• Identifiers (name, email, phone, IP address)
• Commercial information
• Internet and network activity
• Geolocation data
• Professional information
• Inferences drawn from the above

Your Rights

• Right to Know: Request the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

We do not request sensitive personal information except account credentials necessary for accessing our services.

To submit a request, contact us via email at sales@aquantisrealty.com or at our mailing address below. We will respond within 45 days (up to 90 days with notice). No fees apply unless requests are excessive or repetitive.

15. Policy Changes

We reserve the right to modify this Privacy Policy and Terms of Use at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.

16. Contact Information

Aquantis Realty LLC
801 S Olive Ave Ste 111
West Palm Beach, FL 33401

Email: sales@aquantisrealty.com
Phone: (561) 571-8666